What if I have a complaint?
admin2019-09-15T14:58:13+04:00In the event that you should wish to register a complaint in relation to your plan, then such complaints should be made in writing to:
The Compliance Officer Heritage Pensions Limited
6 Doolittle Mill
Froghall Road
Ampthill, Bedfordshire
MK45 2ND
E mail:
info@heritagepensions.co.uk
If in the event that we are unable to resolve your complaint you have the right to refer the matter to the Pensions Ombudsman or the Financial Ombudsman Service, their details are as follows:
The Pensions Ombudsman
10 South Colonnade
Canary Wharf
E14 4PU
Tel: 020 7630 2200 Fax: 020 7821 0065
Email:
enquiries@pensions-ombudsman.org.uk
Website:
www.pensions-ombudsman.org.uk
The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Tel: 0800 023 4 567 | from outside the UK +44 20 7964 0500
www.financial-ombudsman.org.uk